Internal Referral Process

How a request moves through the system and what each state means.

A transparent referral process improves trust for both seekers and referrers. Each state maps to a clear action and expected outcome.

Pending

The request is live and waiting for a verified referrer to pick it up.

Under Review

A referrer is reviewing candidate details and deciding whether to submit internally.

Terminal states

  • Referred: referrer confirms submission to internal HR system.
  • Declined: request is closed with a quick reason code.
  • CANCELLED: seeker cancels while still eligible.

Expired requests can trigger automatic credit refunds based on platform policy.